We take your privacy seriously. This policy explains what data we collect, why we collect it, and how we protect it. We do not sell your data — ever.
1. Who We Are
Truenumbers Innovations Private Limited ("TREW", "we", "our") operates sotrew.com and provides financial, compliance, and IP services to Indian businesses. Our registered office is in India.
For any privacy-related queries, contact us at: hello@sotrew.com
2. Information We Collect
We collect information you provide directly to us when you:
- Fill out a consultation or audit request form
- Sign up as a client and onboard with us
- Communicate with us via email, WhatsApp, or phone
- Use our TREW dashboard or client portal
This may include your name, email address, phone number, business name, PAN, GST number, financial data, and other information required to provide our services.
We also collect usage data automatically when you visit our website — including IP address, browser type, pages visited, and time spent — through standard web analytics tools.
3. How We Use Your Information
- To provide and improve our accounting, CFO, compliance, IPR, and registration services
- To communicate with you about your account, filings, and deadlines
- To send you relevant updates about our services (you can opt out at any time)
- To comply with our legal obligations under Indian law
- To analyse website usage and improve our platform
4. Financial & Business Data
As an accounting and finance services provider, we handle sensitive financial information including your books, invoices, bank statements, tax records, and corporate documents. This data is:
- Stored securely with encryption at rest and in transit
- Accessible only to authorised TREW team members working on your account
- Never shared with third parties except as required to deliver your services (e.g. filing with MCA, GSTN, or the Income Tax portal)
- Retained for the duration of our engagement and as required by Indian law (typically 8 years for financial records)
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Government authorities — when required for filing returns, registrations, or compliance (GSTN, MCA, Income Tax, Trademark Registry, etc.)
- Service providers — trusted technology partners who help us operate our platform (e.g. cloud hosting, email), who are bound by strict confidentiality obligations
- Legal requirements — when required by law, court order, or regulatory authority
6. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Encrypted storage for sensitive financial documents
- Role-based access controls — only your assigned team members can access your data
- Regular security audits and access reviews
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, email us at hello@sotrew.com
8. Cookies
Our website uses essential cookies to function properly and analytics cookies to understand how visitors use our site. We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active clients of significant changes via email. The updated policy will always be available at sotrew.com/privacy.
10. Contact Us
For any privacy-related questions or requests:
- Email: hello@sotrew.com
- Website: sotrew.com/contact
- Registered office: Truenumbers Innovations Private Limited, India